indo365 Casino & Sportsbook Data Care

This page describes what we collect when you use indo365 and how we keep that data protected. We gather personal information—email, name, identity documents, payment details—to verify your account, process deposits and withdrawals, and comply with anti-fraud and anti-money-laundering regulations. We store this data on encrypted servers and never share it with third parties except where required by law or to process your transactions.

We operate a sportsbook and live-dealer platform covering football (Liga 1, Piala AFF, Champions League), live tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports (Mobile Legends, Free Fire). Your account spans all these categories. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction, your payment method, and the amount for compliance and dispute resolution. We do not sell or lease your data to advertisers or marketing firms.

Our services are available only where local law permits. We are transparent about how we handle your information. If you have privacy concerns, contact us via the methods listed at the end of this policy. This policy applies to all users across Jakarta, Surabaya, Bandung, Medan, Semarang, and supported jurisdictions worldwide.

What data we collect and why

We collect the following data when you open an account on indo365:

We collect this data for the following purposes: (a) to verify your identity and prevent underage or fraudulent account creation; (b) to process deposits, withdrawals, and game transactions; (c) to comply with anti-money-laundering (AML) and counter-terrorism-financing (CTF) laws; (d) to detect fraud, cheating, or account abuse; (e) to provide customer support; (f) to improve our platform's performance and security.

Data security: We encrypt all data in transit using TLS/SSL. Sensitive data (ID documents, payment details) is stored in encrypted form on our servers. We perform regular security audits and penetration tests.

How we use your data

Your indo365 account data is used internally to operate the platform. We process deposits and withdrawals by sharing minimal information with our payment processors (your name, amount, transaction ID). We do not share your payment method or full ID number with payment processors; they receive only what is necessary to complete the transaction. We share transaction records with our compliance team to monitor for suspicious activity patterns.

We may be required to disclose your data to government authorities (police, tax authorities, regulators) if we receive a valid legal request. We will notify you of such requests unless law prohibits us from doing so. We do not sell, rent, or trade your data to third parties for marketing or commercial purposes.

Cookies and tracking technologies

We use cookies to remember your login status, language preference, and account settings. Session cookies expire when you log out. Persistent cookies remain for up to one year so you don't need to re-enter your credentials on every visit. We use analytics cookies (Google Analytics, similar services) to track aggregate usage patterns—which games are popular, which pages users visit most—but these cookies do not identify you personally.

You can disable cookies in your browser settings, but doing so may prevent parts of indo365 from functioning properly (e.g., you may be unable to stay logged in or customize your settings). We do not use third-party tracking pixels or retargeting ads; we do not follow you across other websites.

Your rights and data retention

We retain your account data for as long as your account is active and for a reasonable period after closure. Identity documents (ID photos, address proofs) are retained for at least five years to comply with regulatory requirements. Transaction records are retained for at least seven years for tax and compliance purposes. After these periods, we securely delete or anonymise the data.

You have the right to request access to your data, correct inaccurate information, and request deletion of your account (subject to regulatory retention periods). To exercise these rights, contact us using the methods below. We will respond within 30 days of a valid request. If you believe we mishandle your data, you may lodge a complaint with your local data-protection authority.

Data processor and jurisdiction

Our servers may be located outside your home jurisdiction. Data transfers are subject to standard contractual clauses and encryption. By opening an account on indo365, you consent to your data being processed in jurisdictions where we operate, subject to the protections outlined in this policy.

Third-party service providers

We work with the following third parties to operate indo365:

These providers are contractually bound to protect your data and use it only for the purposes we specify. They do not use your data for their own marketing or commercial purposes.

Contact and complaints

If you have questions about this privacy policy, wish to exercise your data rights, or want to report a privacy breach, contact us:

We will respond to data-access and deletion requests within 30 days. If you are unsatisfied with our response, you may contact your local data-protection authority or regulator. This privacy policy was last updated in May 2026 and may be updated periodically. We will notify you of material changes by posting the updated policy on indo365 and updating the "last updated" date. Continued use of the platform after updates constitutes acceptance of the revised policy.

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